About Payatrader


PAYATRADER

The easy way to pay for services in the home.

Bringing greater choice, convenience and control.


WHAT IS PAYATRADER?

Payatrader brings credit and debit card acceptance to home services. Designed for use with businesses who provide services in your home, such as plumbers, gardeners, cleaners and mobile hairdressers, Payatrader brings householders greater choice, convenience and control.

For home service providers(traders), taking a credit or debit card payment guarantees the funds, unlike cheques which can bounce after they have been paid into the bank. And card payments means that time isn’t spent taking cheques to the bank – it all happens automatically. This means that businesses save valuable time on administration – time which can be spent spend running the business and generating more income.

With the cheque guarantee facility expected to be withdrawn from 2011 and cheques themselves being phased out over the coming years, cards will become the dominant form of secure payment. Payatrader is the first product in the UK that provides a viable alternative to cheques when aying for home services.


HOW DOES IT WORK?

It’s simple. Traders apply to join Payatrader using our online application form. In most cases we will provide an immediate decision. Once accepted, the trader is provided with an identity card which signifies their membership of the Payatrader service. If the householder wishes to pay by card, the trader will show their identity card and provide details about the transaction using a Payment Request sheet, which they then pass to the householder.

The householder can then pay the trader by

a) going online and entering payment details into our secure payments site or

b) by calling our payments team and giving the details over the telephone.

When the payment is made we send immediate confirmation to both the householder and the trader.

That’s all there is to making a payment with Payatrader. There are a lot more features available on the website, including viewing of transactions, feedback from householders and the directory of traders.


CARDS ACCEPTED

All MasterCard, Visa and American Express cards can be used to pay with Payatrader. This includes Maestro, Solo and Visa Electron cards.


WHAT IF SOMETHING GOES WRONG?

Customer satisfaction is extremely important to us and we strive to ensure that all of our traders carry out work of the highest standard. Nevertheless, we know that sometimes things go wrong. After paying with Payatrader, in the unlikely event that a householder becomes dissatisfied with the work, they can dispute the transaction within 5 days of the payment date. We will work with both parties to get a satisfactory and rapid resolution.


MAKING IT EASIER

Payatrader makes it easy for traders to manage both single and regular payments from customers. With Payatrader, traders have the option to use the website to send requests for payment to regular customers. This feature is ideal for traders such as gardeners and cleaners who often provide services whilst the householder is not at home.


FIND OUT MORE

If you are a trader click here to find out more.

If you are a householder click here to find out more.